Medical Records

Release of Health Information

Southern Bone & Joint Specialists has partnered with Sharecare to fulfill your requests for records.

Southern Bone & Joint is committed to protecting your medical information. For information about your rights and the obligations you have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices.

Southern Bone & Joint is proud to offer online medical records requests. There are three types of records request services. See FAQs.

HOW TO REQUEST YOUR PERSONAL MEDICAL RECORDS

If you are our patient and would like to request your medical records, please click here to complete your request for medical records. You will be required to provide a valid email address and a government-issued ID such as a driver’s license or military ID. 

The form goes directly to Sharecare for processing. Sharecare begins processing your request within 48 hours of submitting it.  Records are usually available within 5 – 7 business days from the time the electronic request and payment is received.

Only the patient, parent/legal guardian, or the patient’s legal health care representative can sign the form to release medical records.  If you are requesting records on behalf of the patient or as the patient’s representative, please provide a copy of an Advance Directive/Durable Power of Attorney for healthcare/Conservatorship.

For questions or to ask about the status of your request, please see the FAQs or call Sharecare at 858-244-1811.

HOW TO SUBMIT FMLA & SHORT-TERM DISABILITY FORMS

Submit an online request for FMLA & Short-Term Disability forms by clicking here.  

Once you have submitted your form, Sharecare will contact you within 48 business hours to collect payment for processing.

For questions or to ask about the status of your FMLA or Short-Term Disability request, please see the FAQs or call Sharecare at 866-273-4039.

REQUESTS FROM THIRD PARTIES

If you are not a Southern Bone & Joint Specialists patient and need to submit a request for the medical records of a Southern Bone & Joint patient, you may submit your request along with the patient’s authorization through our portal.  Click here to submit a request for medical records.

After you have submitted the form with the patient’s authorization, Sharecare will contact you to move forward if payment is required prior to processing.  Otherwise, Sharecare will promptly process your request.

For questions or to ask about the status of your request, please see the FAQs or call Sharecare at 858-244-1811.

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